OFFICE:
(508) 229-0040
FAX:
(508) 229-0041
VIDEO:
(508) 229-8886
SERVICE:
(877) 789-7801
info@omnipresence.com
Endpoint Network: ISDN
Name and Organization?
Telephone #?
(
)
Email Address?
How many ISDN endpoints do you have?
Do you have ISDN quality issues (i.e. making connections, video/audio quality, dropped calls)?
[yes
no
]
Who is your Domestic ISDN Carrier?
Approximately how much do you spend per month on domestic (USA) ISDN calls?
Approximately how much do you spend per month on ISDN calls from the USA to other International locations?
Who are your International Carriers?
Approximately how much do you spend per month on ISDN calls from International locations to International locations?
Do you receive all your ISDN bills to a central location?
[yes
no
]
• Can you do chargeback from the bills?
[yes
no
]
• Do you want authorization codes?
[yes
no
]
• Do you want one rate card for all of you calling locations (USA/INTL)?
[yes
no
]
• How many people deal with the bills?
Would toll free (1-800) ISDN service be of benefit?
[yes
no
]
Endpoint Network: IP
How many IP endpoints do you have?
Who is your current IP carrier?
How do you conference with your customers?
[Internet
/ ISDN Gateway
/ Interconnection to their network
/We have no need
]
Do you have IP quality issues (i.e. latency, jitter, artefacts)?
[yes
no
]
How much do you spend per month for IP connections within the USA?
How much do you spend per month for IP connections internationally?
Multi Party Conferencing:
Do you have your own MCU Bridge, B?
[yes
no
]
Gateway, G?
[yes
no
]
• How much do you pay per month in PRI/BRI charges and bandwidth for B/G?
Do you bridge or gateway on end point equipment, such as a Polycom FX?
[yes
no
]
Do you use an external bridging/gateway provider (SP)?
[yes
no
]
• Approximately how much do you pay the SP per month for services?
• Do you have quality issues?
[yes
no
]
How much do you spend per month on audio conferencing?
Administration:
How do you schedule conferences? [Web
| Phone
| Fax
| Email
]
How many people are involved?
